Town-Country United Bank is now United Bank! Our relationship will not change. We will continue to serve you as we always have, while strengthening the support to our customers and communities. As a valued customer, we would like to address any questions you may have.
Who is United?
United is United Bancorporation of Alabama, Inc. United, a publicly traded company traded under the stock ticker OTCQX: UBAB, is the holding company for United Bank, Town-Country United Bank, and UB Community Development, a community development partner of United Bank.
What does the partnership with United mean?
The partnership has created an exciting opportunity for Town-Country United Bank and United Bank to expand products, services and capabilities to continue to strengthen and support our customers and community.
Will current products and services still be offered?
We will still be offering the foundational banking products and services you are accustomed to using. And as United Bank, there will be some enhanced products and services available to you.
Will your hours of operation change?
No changes are planned in hours of operation.
Will fees change?
The latest fee structure that was mailed to customers on August 1, 2024, by Town-Country United Bank will remain the same.
Will I still be able to contact bank employees who helped me for years?
Our Camden staff will continue to be available to you to help you with your banking needs.
Will the bank contact information change?
Nothing will change at this time. You will be able to use the same mailing address, phone number, and email of your favorite Town-Country United Bank banker.
Will my online banking experience change?
You will still use the same login credentials to access your account at TCUBank.com.
Will my checks and debit cards still work?
Account numbers, routing numbers, checks, and debit cards will all remain operational and will not change.
How will this affect my current loans?
No changes will be made to your loan balance, rates, or repayment schedule. Please continue to make your scheduled payments as usual at our Camden branch, any United Bank branch, or through online banking.
Will I be able to use United Bank ATMs?
Yes. Town-Country United Bank customers already have access to the United Bank ATM network.
Will funds availability times change (same day deposit available)?
Town-Country United Bank Funds Availability policy will not change. For questions related to our Funds Availability Policy, please contact your local Town-Country United Bank banker.
How will the community benefit from the partnership?
As a community bank, we understand that for a community to prosper there must be an alignment of resources invested into building relationships. Work is already underway to immediately partner with community leaders to actively participate in community service projects, programs and sponsorships supporting local organizations and clubs.
Still have questions? Please call us at 334-682-4155 or stop by the bank.
A Message From United Bank CEO & President Mike Vincent:
We are excited to announce that effective October 1, 2024, Town-Country United Bank will merge into United Bank as a full-service branch. This merger allows us to combine our resources and expertise to provide even better products and services to our valued customers.
While the sign outside the bank may look different, our commitment to providing exceptional service and tailored financial solutions remains unchanged. You will continue to enjoy the same friendly faces and personalized service you have known and trusted in Camden for many years.
I want to assure you that we will work tirelessly to make this a seamless transition as we bring United Bank’s strength and resources to Wilcox County. We appreciate your loyalty and look forward to embarking on this new journey together. Please review the FAQs above and contact us with any questions or concerns; we are here to help.
Warm regards,
Mike Vincent, CEO & President, United Bank
